This Privacy Policy outlines how MakeMyShip Private Limited and its affiliates (collectively referred to as “we/us/our/MakeMyShip”) collect, utilize, disclose, and transfer your information through our website www.makemyship.com (“Site/Mobile App”) in relation to the services we offer (“Services”). This policy is subject to updates, so we encourage you to review it periodically. By using the MakeMyShip website or engaging with our services, you agree to the collection, storage, and utilization of your personal information as described in this policy.

This document serves as an electronic record in compliance with the Information Technology Act, 2000 (“IT Act, 2000”) and relevant regulations. It is automatically generated by a computer system and does not necessitate any physical or digital signatures.

This Privacy Policy constitutes a binding agreement between you, the User (“you,” “your,” “yourself”), and MakeMyShip Private Limited. Please review this policy carefully. If you do not agree with any part of it, please refrain from using the website.

Scope of the Privacy Policy:

This Privacy Policy governs the collection and handling of personal data you provide while interacting with our website, responding to our online advertisements, or communicating with us regarding services, job applications, or partnerships via any electronic devices. It does not cover information gathered through other means, such as direct interactions with our employees.

The Privacy Policy is limited to data collected through our website and associated online advertisements. It does not extend to third-party sites linked from our website or advertisements displayed on those platforms. We recommend reviewing the privacy policies of those third-party sites to ensure they meet your privacy expectations.

In addition to the methods mentioned above, we may also gather information from other sources to enhance our services for all users.

1. Registration Information

   This includes essential contact details such as your name, gender, age, address, postal code, phone number, occupation, interests, and email address provided when you register for our site and seek services.

2. Payment Information

   If you make payments for our services, MakeMyShip or our payment processing partners may collect billing information, including credit card details and expiration dates.

3. Additional Information

   We may collect further information at various times, such as when you provide feedback, modify your preferences, participate in surveys, or communicate with us.

Cookies

MakeMyShip utilizes cookies, which are small data files placed on your device, to enhance user experience. Cookies assist us in delivering tailored services and may be employed regardless of whether you have registered with us.

Purpose of Information Use

The data you provide helps us to present services clearly and to optimize your experience. We may use your information to maintain, enhance, and improve our services, as well as to develop new offerings. We may also use your email address for marketing purposes, provided you have opted in (with an option to unsubscribe). However, your email may be used for non-promotional purposes, such as service updates or customer support.

Your information may be utilized for the following purposes:

• To enhance and market our services or those of our business partners.
• To enhance and market our services or those of our business partners.
• To provide guidance on using our website or inform you of new features.
• To evaluate creditworthiness and ensure compliance with laws.
• To facilitate corporate transactions such as mergers or acquisitions.
• To monitor adherence to our policies and obligations.
• To follow up on services of interest to you.
• To keep our records updated.
• To understand user needs better.
• To conduct background checks for employment applications.
• To detect and prevent fraud and other illegal activities.
• To comply with legal requirements.
• For research and statistical analysis aimed at service improvement.
• To manage inquiries and complaints.
• For any other related purposes.

Information Sharing

MakeMyShip may share your information with third parties in the following situations:

• When using your data for the above-mentioned purposes.
• If required by law or governmental authority for identity verification or to prevent illegal activities.
• Within our corporate family for processing your information in accordance with this policy.
• To combat fraud, security breaches, or technical issues.
• With your consent or as legally mandated.

Data Security

While the internet is inherently insecure, MakeMyShip implements robust measures to protect your information from unauthorized access or misuse. This includes regular reviews of our data handling practices and the use of encryption and security protocols. However, please understand that no security measures can completely eliminate risk.

Although we strive to keep our site free of viruses and malware, we cannot guarantee this and advise users to take precautions before downloading content. We are not liable for the confidentiality or integrity of your information transmitted over the internet.

To ensure security and protect our staff and systems, we may monitor online and email traffic related to our domain.

Access and Updates to Your Information

If you have any concerns about the information you've provided or any questions about our Privacy Policy, please reach out to us at:

MakeMyShip

509, 5th Floor, New Ekta SRA Bldg,
Checknaka, Ketkipada,
Dahisar East, Mumbai - 400068

Your Consent:

By providing us with your information, you acknowledge that your submission is voluntary and that you have read and understood the terms of this Privacy Policy. If you do not wish to share your information, please do not access our website.

Opt-Out Option

We offer users the choice to opt out of receiving promotional communications after creating an account. If you prefer not to receive marketing messages from us, you can opt out by contacting grievance@makemyship.com.

Data Retention Policy

We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. We may keep your data to prevent fraud or abuse and to comply with legal obligations.

Final Note

This Privacy Policy may be updated from time to time, and we encourage you to review it periodically to stay informed about our practices.